Effective Date: October 24, 2025
Last Updated: October 24, 2025
What are cookies? Cookies are small text files stored on your device when you visit our website. They help us provide you with a better experience by remembering your preferences and understanding how you use our service.
This Cookie Policy explains how Pingalaa LLC ("Chiti.ai," "we," "us," or "our") uses cookies and similar tracking technologies on our website (chiti.ai and docs.chiti.ai).
By using our Service, you consent to the use of cookies as described in this policy. This Cookie Policy should be read in conjunction with our Privacy Policy and Terms of Service.
Cookies are small text files that are placed on your device (computer, smartphone, or tablet) when you visit a website. They are widely used to make websites work more efficiently and provide information to website owners.
We use cookies for the following purposes:
These cookies are necessary for the Service to function and cannot be disabled in our systems.
These cookies enable enhanced functionality and personalization.
These cookies help us understand how visitors use our Service.
Below is a detailed list of cookies used on our Service:
| Cookie Name | Type | Purpose | Duration |
|---|---|---|---|
| session_token | Essential | Maintains your authenticated session | Session (until browser closes) |
| auth_token | Essential | Securely stores your authentication credentials | 30 days |
| csrf_token | Essential | Protects against cross-site request forgery | Session |
| user_preferences | Functional | Stores your UI preferences and settings | 1 year |
| _ga | Analytics | Google Analytics - distinguishes users | 2 years |
| _gid | Analytics | Google Analytics - distinguishes users | 24 hours |
| _gat | Analytics | Google Analytics - throttles request rate | 1 minute |
Note: This list may be updated as we add new features or services.
We use services from third-party companies that may set their own cookies:
Most web browsers allow you to control cookies through their settings. You can:
How to manage cookies in popular browsers:
⚠️ Important: If you disable or refuse cookies, some parts of the Service may not function properly. Essential cookies are required for basic functionality like authentication and session management.
Disabling cookies may affect:
For specific tracking technologies, you can opt out:
Some browsers support "Do Not Track" (DNT) signals. Currently, we do not respond to DNT signals because there is no industry standard for how to interpret them. We continue to monitor developments in DNT technology and may adjust our practices in the future.
On mobile devices, you can manage tracking through:
If you are in the EU, you have specific rights regarding cookies:
California residents have the right to:
We comply with applicable cookie laws in all jurisdictions where we operate. If you have specific concerns about cookies in your jurisdiction, contact us at privacy@pingalaa.com.
We may update this Cookie Policy from time to time to reflect:
When we make material changes:
We encourage you to review this Cookie Policy periodically.
If you have questions about our use of cookies or this Cookie Policy, please contact us:
Pingalaa LLC
Naperville, IL, USA
Privacy Inquiries: privacy@pingalaa.com
General Support: support@pingalaa.com
Legal Inquiries: legal@pingalaa.com
Website: https://chiti.ai
To learn more about cookies and online privacy:
Summary: We use cookies to provide you with a better experience, keep you logged in, and understand how you use our Service. You can manage your cookie preferences through your browser settings, but note that some features may not work properly if you disable cookies.
For more information about how we handle your personal data, please review our Privacy Policy.